Overview
Brian Boiler Works ("we," "us," or "our") operates this website to share information about our industrial boiler, steam system, and combustion equipment services, and to let visitors request a quote. This policy explains what information the site collects and how we use it.
Information We Collect
When you use the contact form on this site, we collect the information you choose to enter, which may include:
- Your name, company or facility name, phone number, and email address
- The type of service you're asking about and the details you write in
- Any photos or files you choose to attach (up to three)
This website does not use cookies, analytics scripts, or advertising trackers. Our hosting and form provider may automatically log standard technical information, such as IP address and browser type, for security and reliability purposes, consistent with typical web hosting practices.
How We Use Your Information
- To respond to your quote request or question
- To schedule and coordinate service
- To keep basic records of past inquiries and service history
We do not sell your information, and we do not use it for advertising or marketing to third parties.
How Your Information Is Shared
Form submissions are delivered to us through our website hosting and forms provider, which processes the submission solely to route it to us. We don't otherwise share your information with third parties, except where needed to provide a service you've requested (for example, coordinating with an equipment manufacturer or supplier), or where required by law.
Data Retention
We keep quote requests and related communications for as long as reasonably needed for business and recordkeeping purposes.
Your Choices
You can ask us to review, correct, or delete information you've submitted by contacting us using the information below.
Children's Privacy
This website is intended for general business inquiries and is not directed to children under 13. We do not knowingly collect information from children.
California Residents
If you are a California resident, state privacy law may give you additional rights regarding your personal information. Because the specifics depend on factors like business size and data practices, we recommend confirming your obligations and any applicable rights with a qualified attorney. You're welcome to contact us with any questions.
Security
We take reasonable measures to protect information submitted through this site, but no method of transmission or storage is completely secure, and we can't guarantee absolute security.
Changes to This Policy
We may update this policy from time to time. The date below reflects the most recent revision.
Contact Us
Phone: (805) 459-7927
Email: [email protected]
Last updated: July 23, 2026